Privacy policy

What we collect

When you use our contact form we collect your name, suburb, email address and the job details you provide. If you call or email us, we collect whatever you choose to share.

How we use it

We use your information only to respond to your enquiry, prepare a quote, and carry out any work you engage us for. We do not sell or rent your personal information, and we do not use it for unrelated marketing.

How it's stored

Form submissions are processed and stored by our website host (Netlify) and reach us by email. We keep enquiry details only as long as needed to respond and manage any resulting work.

Cookies & tracking

This website uses the Meta (Facebook) Pixel. It records that a page on this site was viewed, along with technical information your browser sends, such as your IP address, device and browser type, and the page you were on. Meta may match that activity to a Facebook or Instagram account, and we use it to measure how our advertising performs and to show our ads to people who have visited the site.

Meta handles this information as a data controller under its own privacy policy. You can limit it by using your browser's cookie and tracking controls, a tracker-blocking extension, or the ad preferences in your Facebook or Instagram account. Blocking it does not affect your ability to use this website or contact us.

We set no other advertising or analytics cookies. Fonts are served from this website, not a third party.

Access, correction & complaints

You can ask us what personal information we hold about you, request a correction, or raise a privacy concern by emailing s.tbrmelbourne@gmail.com or calling 0428 356 410. If you're not satisfied with our response, you can contact the Office of the Australian Information Commissioner (oaic.gov.au).